Effective Date: 10/9/2025
We stand behind our products and want you to feel confident with your order.
I. Order Refunds
You may cancel your order for a full refund within 14 days of purchase. Refunds are not available for our "Ki Premium Bundle".
II. Returns After Delivery
Unopened products may be returned within 30 days of delivery for a refund (minus shipping).
Opened or used products cannot be returned due to health and safety standards.
III. Refund Process
To request a refund, email us at [email protected] with your order number.
Refunds will be issued to your original payment method within 7–10 business days.