Shipping & Order Policy

Effective Date: 10/9/2025

We stand behind our products and want you to feel confident with your order.

I. Order Shipping Agreement & Timeline

Quantities are limited and subject to availability. Orders are scheduled to begin shipping in January 2026. Orders are fulfilled in the sequence they are received. Orders are shipped out within 36 hours via USPS Priority Mail. Delivery time is between 2 and 5 business days; however, delivery time may increase if there are unexpected delays outside our control.

II. Payment

Payment is collected in full at the time of order. Your card will be charged immediately. Your card statement will read ki-electrolytes.com.

III. Shipping Costs

Customer is responsible for shipping fees, which will be calculated at checkout unless otherwise included in the order.

IV. Delivery Areas

Currently, we ship to the United States. International shipping may be offered in the future.

IV. Tracking & Delivery

Customers will receive an email with tracking information once their order ships.

V. Shipping Delays

We are not liable for shipping delays caused by carriers, customs, weather, or other circumstances beyond our control.

VI. Product Use

Ki Electrolytes is designed for healthy adults. It is not intended to diagnose, treat, or cure any condition. Consult a healthcare professional before use.

VII. Limitation of Liability

Ki Electrolytes LLC and its affiliates are not responsible for indirect, incidental, or consequential damages related to the use of our products.